Billing Terms & Conditions

1. ACCEPTED PAYMENT METHODS

At Vlour, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders only - contact us for details)

All payments are processed in United States Dollars (USD) or Canadian Dollars (CAD).

2. PAYMENT PROCESSING 

  • Payments must be completed at the time of purchase
  • If a payment is declined or fails, the order will not be confirmed.

  • Orders will not be processed or shipped until full payment has been received.

3. PRICING & CURRENCY

  • All prices listed on Vlour are in United States Dollars (USD) or Canadian Dollars (CAD).
  • Any applicable taxes and shipping fees will be calculated at checkout.

  • Prices are subject to change without notice.

4. SECURE PAYMENT PROCESSING

  • Vlour uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. REFUNDS & CHARGEBACKS

  • Refunds are processed according to our Refund & Return Policy

  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at hello@vlour.co

  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@freedomachieversshop.com

6. FRAUD PREVENTION

  • Vlour reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions

CONTACT INFORMATION
Store Name: Vlour
Address: 426 University Ave #2606, Toronto, ON, M5G 1S9, CA
Email: hello@vlour.co
Phone: +16478216700

Customer Service Hours: Monday to Friday: 9:00AM - 5:00PM (EST)

We do our best to reply to all emails within 1-2 business days.